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MESSAGES
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1990-10-15
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┌───┬─────────────────────────────────────────────────────────────────┬───┐
│ ° │ THE FOLLOWING MESSAGES ARE BROUGHT TO YOU BY │ ° │
│ ° │ │ ° │
│ ° │ U N D E R G R O U N D M I R A C L E │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ PLEASE READ ON IF YOU ARE A FIRST TIME CUSTOMER. │ ° │
│ ° │ OTHERWISE PLEASE READ THE UPDATED MESSAGES FROM BOTTOM. │ ° │
│ ° │ WE ASSUME YOU HAVE READ AND UNDERSTOOD THEM ALL. │ ° │
│ ° │ You might find the answers for your question. │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ VOL 113 │ ° │
│ ° │ -------------------------------------------------------------- │ ° │
│ ° │ Begining from VOL 107, this file MESSAGES is included in your │ ° │
│ ° │ Disk Catalog. Why? Because we want to have a better │ ° │
│ ° │ communication between our customers & us. Anything like new │ ° │
│ ° │ policies, instruction for programs, customer feedbacks, │ ° │
│ ° │ questions & suggested improvements, or even complaints can go │ ° │
│ ° │ on to here. If you have comments of any kinds, feedbacks, and │ ° │
│ ° │ no-matter-what, please feel free to write to us (maybe use │ ° │
│ ° │ the back of the order-form when order.) │ ° │
│ ° │ │ ° │
│ ° │ 02-26-1990 │ ° │
│ ° │ This week, we are going to rearrange our organization, we │ ° │
│ ° │ will test every programs, make sure they run, label them │ ° │
│ ° │ properly, etc.... So, for those who place their orders this │ ° │
│ ° │ week, there may be a little delay in shipment. We were always │ ° │
│ ° │ trying to do this internal organization for long, but there │ ° │
│ ° │ was always not enough time. This week, we gonna do it! │ ° │
│ ° │ │ ° │
│ ° │ 02-27-1990 │ ° │
│ ° │ For all of the PD/Shareware program, they are DOS format, so │ ° │
│ ° │ that you can verify them by using NORTON UTIL. or PCTOOLS, │ ° │
│ ° │ once verify bad, they are bad. But for some of the Commercial │ ° │
│ ° │ software, most likely GAMES, in order for those software │ ° │
│ ° │ company to protect people from copying their program, they │ ° │
│ ° │ use some schemes called COPY-PROTECTION to protect the disks, │ ° │
│ ° │ so that normal DISKCOPY cannot duplicate the software and │ ° │
│ ° │ when they are verified by NORTON UTIL. or PCTOOLS, they will │ ° │
│ ° │ say bad disk or read error. There are some customers never │ ° │
│ ° │ understand this fact and keep sending back the disks for │ ° │
│ ° │ replacement. Please, verifing a disk by NU or PCTOOLS is not │ ° │
│ ° │ a good way, only way to verify a disk is to run it. (There │ ° │
│ ° │ was a customer returned our disks back and said they were bad │ ° │
│ ° │ disks by PCTOOLS three times and seemed like never understood │ ° │
│ ° │ the meaning of COPY PROTECTION, we finally refund all the │ ° │
│ ° │ payment to him. We do not wish to have customers like him.) │ ° │
│ ° │ │ ° │
│ ° │ 02-27-1990 │ ° │
│ ° │ Disk# 16175-84 ADOBE ILLUSTRATOR, we finally concluded that │ ° │
│ ° │ it is not working and has been removed from catalog. Well, │ ° │
│ ° │ this program is very picky in using EXPANDED memory, we tried │ ° │
│ ° │ every effort to make it work, but failed. So, for those who │ ° │
│ ° │ ordered this program and could not get it work. Please write │ ° │
│ ° │ to us to get back the credit of $20.00 (10 disks) of it. │ ° │
│ ° │ Credit will not be assigned to your account automatically, │ ° │
│ ° │ you need to write for it. Or, actually can anybody get it to │ ° │
│ ° │ work? │ ° │
│ ° │ │ ° │
│ ° │ 02-28-1990 │ ° │
│ ° │ Recently, we have heard that Congress will consider some new │ ° │
│ ° │ legislation that will make it illegal to preview software. If │ ° │
│ ° │ this is correct & is passed by Congress, any orders received │ ° │
│ ° │ after the fact will be returned unfilled. If anybody knows │ ° │
│ ° │ anything about this, please let us know. Any comments is │ ° │
│ ° │ welcome! │ ° │
│ ° │ │ ° │
│ ° │ 03-05-1990 │ ° │
│ ° │ We have compiled two disks of files that contains many │ ° │
│ ° │ documentations, hints, instructions, and passwords for the │ ° │
│ ° │ GAMEs that are available from here. From now on, whenever you │ ° │
│ ° │ place an order with program(s) that comes from the GAME │ ° │
│ ° │ section, you should also mention to receive them for free. │ ° │
│ ° │ Most games have documents available but we can't garantee all. │ ° │
│ ° │ To make sure you get DOCS-ON-DISK, write to mention, please. │ ° │
│ ° │ Enjoy our service! │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ 03-05-1990 │ ° │
│ ° │ Yes, we are always welcome to trade disks. So, if you have │ ° │
│ ° │ programs available and you like some programs from us, just │ ° │
│ ° │ write to us. Basically, we trade disks on 1 to 1 basis, and │ ° │
│ ° │ they need to be GOOD one. Please don't send them to us before │ ° │
│ ° │ we ask for. │ ° │
│ ° │ Also, if you find some programs that you like but not │ ° │
│ ° │ available from here, just write to us and we will try to find │ ° │
│ ° │ them out for you. │ ° │
│ ° │ │ ° │
│ ° │ 03-09-1990 │ ° │
│ ° │ For those who returning the disks claiming that they are │ ° │
│ ° │ defective, if you want us to have a very deep diagnose, │ ° │
│ ° │ please write VERY VERY detail about HOW the program couldn't │ ° │
│ ° │ work step by step. We have very sophisticated computer │ ° │
│ ° │ expert here to help. Maybe we can even pinpoint your │ ° │
│ ° │ hardware configuration that you didn't realize, so that you │ ° │
│ ° │ can correct it. Remember, we are always trying to help. │ ° │
│ ° │ │ ° │
│ ° │ 03-16-1990 │ ° │
│ ° │ People seem like to order those X-rated GIF picture slide │ ° │
│ ° │ show. Well, we will find more those programs and let you guys │ ° │
│ ° │ enjoy them. │ ° │
│ ° │ │ ° │
│ ° │ 03-19-1990 │ ° │
│ ° │ We will have a bunch of good stuff coming into our Commercial │ ° │
│ ° │ section (Where else?!). Real latest programs. Just keep │ ° │
│ ° │ your eyes on us. │ ° │
│ ° │ │ ° │
│ ° │ 03-21-1990 │ ° │
│ ° │ Customers have been asking that if they order over hundred │ ° │
│ ° │ disks, will discount be available. Well, we are sorry, but │ ° │
│ ° │ discount is not possible at any volume since we think the │ ° │
│ ° │ disks that we are offering at $2.00 rental charge are fair │ ° │
│ ° │ enough. │ ° │
│ ° │ │ ° │
│ ° │ 03-24-1990 │ ° │
│ ° │ Here comes the VOL 108. We did some improvement. We got a new │ ° │
│ ° │ order form so that new people won't be confusing. Also, we │ ° │
│ ° │ provide 2nd day air services now. What else? We no longer do │ ° │
│ ° │ any format conversion anymore. Disks are sold or rent as 360K │ ° │
│ ° │ format unless stated in descriptions as other format. And │ ° │
│ ° │ also, we don't ship to Canada or anywhere outside USA. │ ° │
│ ° │ │ ° │
│ ° │ 03-25-1990 │ ° │
│ ° │ We are holding all the people requesting for Catalog this │ ° │
│ ° │ week because we wanted to ship them the VOL 108. Ok, you │ ° │
│ ° │ received it now. │ ° │
│ ° │ │ ° │
│ ° │ 03-29-1990 │ ° │
│ ° │ For all the orders we ship starting from now. All goes with a │ ° │
│ ° │ return label so that people just stick it on and return all │ ° │
│ ° │ the disks easily. │ ° │
│ ° │ │ ° │
│ ° │ 04-07-90 │ ° │
│ ° │ Attention our customers!! Most of those mistotal orders are │ ° │
│ ° │ short payment. We cannot explain it. But all we do is to keep │ ° │
│ ° │ the disks (which one? Up to us) that they don't pay for and │ ° │
│ ° │ we don't even spend time to write a note of it. Please count │ ° │
│ ° │ disks accurately if you want all your disks in the parcel. │ ° │
│ ° │ Thank you. │ ° │
│ ° │ │ ° │
│ ° │ 04-08-90 │ ° │
│ ° │ We haven't sent out Catalog to those who request it for a │ ° │
│ ° │ week because we are doing an automation for all the orders │ ° │
│ ° │ come in. Now, almost all the orders, commercial or PD / │ ° │
│ ° │ Shareware, will be shipped within 48 hrs. We promise!! │ ° │
│ ° │ │ ° │
│ ° │ 04-13-90 │ ° │
│ ° │ We guarantee our software 100% IBM PC compatible but not │ ° │
│ ° │ Tandy. So, when Tandy users have compatilbilty problem, we │ ° │
│ ° │ may not be responsible. │ ° │
│ ° │ │ ° │
│ ° │ 04-16-90 │ ° │
│ ° │ We recently delete quite a lot of programs, including those │ ° │
│ ° │ games that was released before 1986, and some old utilities. │ ° │
│ ° │ Why? because we want to have our software higher quality so │ ° │
│ ° │ that you won't be disappointed. │ ° │
│ ° │ │ ° │
│ ° │ 04-21-90 │ ° │
│ ° │ Before we don't care people returning commercial disks or │ ° │
│ ° │ not, so people take it for granted that it is not necessary │ ° │
│ ° │ to return them. Well, rule changed, as we have announced that │ ° │
│ ° │ all commercial disks need to be returned within 14 days, we │ ° │
│ ° │ really mean it. For those of you who think returning disks is │ ° │
│ ° │ not necessary, please think again, because we might not │ ° │
│ ° │ proceed any of your further orders if you don't return │ ° │
│ ° │ commercial disks. Please do return them. Thank you. Thank │ ° │
│ ° │ you. But Shareware/Public Domain are not needed to return. │ ° │
│ ° │ │ ° │
│ ° │ 04-25-90 │ ° │
│ ° │ We no longer ship to Canada starting from VOL. 108 because of │ ° │
│ ° │ the Customs problem and burdens of extra shipping fees. When │ ° │
│ ° │ Canada orders are received, we will just return them │ ° │
│ ° │ unfilled. Also, no Catalog will be shipped to Canada. │ ° │
│ ° │ │ ° │
│ ° │ 05-01-90 │ ° │
│ ° │ We update our catalog whenever we have new disks come in and │ ° │
│ ° │ we change our catalog volume number roughly at the middle of │ ° │
│ ° │ each month, so you might get two copies of catalogs with │ ° │
│ ° │ different volume numbers & the same content. │ ° │
│ ° │ │ ° │
│ ° │ 05-03-90 │ ° │
│ ° │ We made a mistake, ULTRASCRIPT PC is two HD disk set and │ ° │
│ ° │ should be counted as 4 disk set, not 8. Sorry about that. │ ° │
│ ° │ │ ° │
│ ° │ 05-05-90 │ ° │
│ ° │ If you don't know what is SELF-BOOTING, for example, │ ° │
│ ° │ then our service might not be for you. We understand that │ ° │
│ ° │ everyone has to start from scratch to learn computer, but our │ ° │
│ ° │ service is to let our customers preview software before they │ ° │
│ ° │ make decision to buy, not to teach people how to use │ ° │
│ ° │ computers. For instance, "This game is too fast on my Gateway │ ° │
│ ° │ 386, please issue credit." you bet we will issue him credit, │ ° │
│ ° │ or even total refund, but he will be hard to order again. │ ° │
│ ° │ Hereby, we are regret that we need to announced that WE │ ° │
│ ° │ RESERVE THE RIGHT TO SERVE ANYONE. Sorry about that. │ ° │
│ ° │ │ ° │
│ ° │ 05-06-90 │ ° │
│ ° │ Our new Updated Catalog VOL 109 is out. Things that changed │ ° │
│ ° │ are: │ ° │
│ ° │ 1)UPS Second Day Air is no longer available, instead we │ ° │
│ ° │ provide US Express Mail for $10.00 because we found out that │ ° │
│ ° │ UPS Second Day is not fast enough to have you guys spend │ ° │
│ ° │ $5.00 extra. │ ° │
│ ° │ 2)California residents don't need to pay tax any more, just │ ° │
│ ° │ let us take care of it. │ ° │
│ ° │ 3)Please make checks, money orders payable to K. CHUNG, not │ ° │
│ ° │ Underground Miracle. │ ° │
│ ° │ │ ° │
│ ° │ 05-07-90 │ ° │
│ ° │ Please write down the Catalog Volume on the order form, that │ ° │
│ ° │ way we can keep track of some statistics. Volume can be │ ° │
│ ° │ found on the Catalog label. Please help. │ ° │
│ ° │ │ ° │
│ ° │ 05-09-90 │ ° │
│ ° │ We offer guaranteed, premium 360K DS/DD disks for 35 cents │ ° │
│ ° │ each. They all come with labels, sleeves and protected tabs. │ ° │
│ ° │ And sure they are made in USA. To order, just fill out the │ ° │
│ ° │ order form. │ ° │
│ ° │ │ ° │
│ ° │ 05-09-90 │ ° │
│ ° │ We have changed our P.O.Box, but in this transitional stage, │ ° │
│ ° │ we still keep our old P.O.Box:P.O.Box 1087 Berkeley CA 94701, │ ° │
│ ° │ you can still mail to this Box, but please mail to new Box: │ ° │
│ ° │ P.O.Box 7600 Albany CA 94707 as soon as possible. │ ° │
│ ° │ │ ° │
│ ° │ 05-19-90 │ ° │
│ ° │ Again, we deleted some some disks, this time not the GAMES │ ° │
│ ° │ but all commercial disks. Programs before 1986 are definitely │ ° │
│ ° │ all gone. That way we can purify our program quality, but the │ ° │
│ ° │ negative side is that when some customers order them, It │ ° │
│ ° │ won't be shipped, instead, credit will be issued. Hope that │ ° │
│ ° │ you feel good rather than disappointed because we think they │ ° │
│ ° │ are disappointing programs, too old! │ ° │
│ ° │ │ ° │
│ ° │ 05-20-90 │ ° │
│ ° │ For those ordered Disk# 16270-4 The New PrintShop Graphics I, │ ° │
│ ° │ II, III , Borders, or Fonts and feel disappointed about the │ ° │
│ ° │ graphics because they were converted from old graphics, not │ ° │
│ ° │ the commercial ones. We are sorry for that. And in order to │ ° │
│ ° │ say sorry, we have the real commercial ones now. You can get │ ° │
│ ° │ credit of those disks back but you need to write to mention │ ° │
│ ° │ it and we verify it. Those credit can only apply to the new │ ° │
│ ° │ commercial ones. By the way, credits are on one to one │ ° │
│ ° │ disk basis. │ ° │
│ ° │ │ ° │
│ ° │ 05-21-90 │ ° │
│ ° │ Is our Catalog real confusing? We real don't know since we │ ° │
│ ° │ are the one who are compiling it. So, please ask if you get │ ° │
│ ° │ confused. Someone asked whether the DOCS-ON-DISK is free, │ ° │
│ ° │ the answer is YES. Also, the policy of trading disks is much │ ° │
│ ° │ like our pricing policy, HD disks counted as two... Disks │ ° │
│ ° │ traded in need to be properly documented. You can send either │ ° │
│ ° │ copies of yours or the originals, if originals, we will sure │ ° │
│ ° │ return them. Generally, you supply us your list of software, │ ° │
│ ° │ we choose it, then return it to you. You can then send the │ ° │
│ ° │ disks we chose with equivalent list of disks from our │ ° │
│ ° │ Catalog. If we find all your disks work, you will get all the │ ° │
│ ° │ disks you want. Policy is flexible. Feel free to write to us │ ° │
│ ° │ if any questions come up. Also, if disks are released before │ ° │
│ ° │ 1988, chances are we will not accept. Also, we trade │ ° │
│ ° │ commercial disks only, not the shareware. │ ° │
│ ° │ │ ° │
│ ° │ 05-22-90 │ ° │
│ ° │ Generally, disks that not mentioned come with the manuals are │ ° │
│ ° │ just the disks alone. All the sections besides GAMES don't │ ° │
│ ° │ have the manuals provided. Some if not most of the GAMES │ ° │
│ ° │ programs have at least some instructions, some in the │ ° │
│ ° │ DOCS-ON-DISK. │ ° │
│ ° │ │ ° │
│ ° │ 05-26-90 │ ° │
│ ° │ ADOBE ILLUSTRATOR finally comes back, this time in 3 ½" │ ° │
│ ° │ version. And sure it works this time. │ ° │
│ ° │ │ ° │
│ ° │ 05-29-90 │ ° │
│ ° │ ╔═══════════════════════════════════════════════════════════╗ │ ° │
│ ° │ ║ IMPORTANT - IMPORTANT - IMPORTANT - IMPORTANT - IMPORTANT ║ │ ° │
│ ° │ ╚═══════════════════════════════════════════════════════════╝ │ ° │
│ ° │ There is a Bill before Congress, S.198 which will make it │ ° │
│ ° │ illegal to rent or lend software. Congress will vote on it │ ° │
│ ° │ around 20 July. This bill is based on the presumption of │ ° │
│ ° │ guilt. What it means is that you are assumed to be a │ ° │
│ ° │ criminal. This is the most oppressive type of legislation │ ° │
│ ° │ possible. It is easy to prevent and almost impossible to │ ° │
│ ° │ remove. Software publishershave petitioned for this bill, and │ ° │
│ ° │ if there is no opposition, it will likely pass. │ ° │
│ ° │ If it passes, you can be assured that software prices will │ ° │
│ ° │ soar. Remember how much certain spreadsheets cost just a few │ ° │
│ ° │ years ago? With no way to find out what you are getting │ ° │
│ ° │ before paying and no returns on opened packages, you will be │ ° │
│ ° │ stuck. Remember, there is no way a fifteen minute softeware │ ° │
│ ° │ demonstration in a high priced retail computer store on their │ ° │
│ ° │ computer will guarantee that it will work on your computer. │ ° │
│ ° │ Even if it is the same kind of computer, it often takes hours │ ° │
│ ° │ to determine whether or not a particular program will be │ ° │
│ ° │ sutiable to your needs. │ ° │
│ ° │ To stop this bill from passing, your senator needs to know │ ° │
│ ° │ that someone disagrees with the bill. If you want the bill │ ° │
│ ° │ defeated, you MUST write or call your senator in Washington. │ ° │
│ ° │ A simple short hand written letter is as effective as a long │ ° │
│ ° │ typeset letter. Each one comes from a voter. Note - your │ ° │
│ ° │ senator's names and addresses are in the post offices. │ ° │
│ ° │ In the letter, you can say something simple like: │ ° │
│ ° │ ────────────────────────────────────────── │ ° │
│ ° │ Dear Senator ___________, │ ° │
│ ° │ │ ° │
│ ° │ Please vote against Bill S.198, the software bill. Renting │ ° │
│ ° │ and borrowing software is the only reasonable way to │ ° │
│ ° │ adequately determine which program is best to purchase. The │ ° │
│ ° │ Software Bill presumes me to be a criminal, which I am not. │ ° │
│ ° │ │ ° │
│ ° │ Reguards, │ ° │
│ ° │ │ ° │
│ ° │ Mr. Computer User, Voter. │ ° │
│ ° │ ────────────────────────────────────────── │ ° │
│ ° │ Please, it is not necessary to mention any particular │ ° │
│ ° │ company names. │ ° │
│ ° │ You can make it longer or shorter if you like. It might be a │ ° │
│ ° │ good idea to mention that several of your friends have │ ° │
│ ° │ computers and feel the same way. Perhaps you could get them │ ° │
│ ° │ to write also. │ ° │
│ ° │ If you think that it is alright for "only you" not to write, │ ° │
│ ° │ consider this - how many others think the same? Silence is │ ° │
│ ° │ consent. Do not give your consent to this bill. If you │ ° │
│ ° │ personally do your part, UMiracle and other similar services │ ° │
│ ° │ will continue, if not, they will cease. │ ° │
│ ° │ This may be your last chance to order programs for │ ° │
│ ° │ evaluation. First come first serve. If the bill passes, │ ° │
│ ° │ all payment will be returned and orders not filled. We will │ ° │
│ ° │ keep track of the situation all the time. │ ° │
│ ° │ ╔═══════════════════════════════════════════════════════════╗ │ ° │
│ ° │ ║SPECIAL DEAL - Send us a copy of your letter to your║ │ ° │
│ ° │ ║senator together with his name and address and we will║ │ ° │
│ ° │ ║issue you 2 disk credit right away. ║ │ ° │
│ ° │ ╚═══════════════════════════════════════════════════════════╝ │ ° │
│ ° │ │ ° │
│ ° │ 06-10-90 │ ° │
│ ° │ We have a little vacation, about three days, this week. So, │ ° │
│ ° │ there might be a little little delay for orders received this │ ° │
│ ° │ week. But still, we can ship your orders within 48 hrs, as │ ° │
│ ° │ promised. No kidding! │ ° │
│ ° │ │ ° │
│ ° │ 06-11-90 │ ° │
│ ° │ Oh, yeah, a little flaw we found out. When we say Free Disk │ ° │
│ ° │ Catalog, we don't expect it needed to be returned, but when │ ° │
│ ° │ we say Free Docs-on-Disk, we need it back within 14 days. │ ° │
│ ° │ That really confuse our dear customers. Here is a little │ ° │
│ ° │ clarification. you can keep the Catalog and even distribute │ ° │
│ ° │ it to you friends, but we would sure appreciate it if it is │ ° │
│ ° │ returned; Docs-on-Disk, please return; All shareware (those │ ° │
│ ° │ disk number with 4 digit) need not to be returned; and for │ ° │
│ ° │ sure all commercial rental disks need to be returned and no │ ° │
│ ° │ further orders might be proceeded if not returned. Hope that │ ° │
│ ° │ would clarify a little bit. │ ° │
│ ° │ │ ° │
│ ° │ 06-12-90 │ ° │
│ ° │ Windows V3.0 and Word for Windows is available for evaluation │ ° │
│ ° │ now, well available quite a long time already actually. │ ° │
│ ° │ Please read COMMERCI. │ ° │
│ ° │ │ ° │
│ ° │ 06-17-90 │ ° │
│ ° │ It is your responsiblity to find out the hardware │ ° │
│ ° │ requirement for any programs you are interested from our │ ° │
│ ° │ library. Our descriptions provided are not garanteed. Someone │ ° │
│ ° │ ordered the COREL DRAW! and claimed that it needed Windows to │ ° │
│ ° │ run and granted him the credit to order something else. │ ° │
│ ° │ We will simply delete this kind of customers from our name │ ° │
│ ° │ list. As said, most games need color, if you don't have │ ° │
│ ° │ color, please do not expect to get any fun from monochrome. │ ° │
│ ° │ Also, please do not ask us to check out every requirement of │ ° │
│ ° │ every disks ordered, like running in Monochrome. do so will │ ° │
│ ° │ just delay your order. │ ° │
│ ° │ │ ° │
│ ° │ 06-16-90 │ ° │
│ ° │ Some examples here: │ ° │
│ ° │ I have really found a library service to be great help in │ ° │
│ ° │ selecting software and hope to ..... Rene Bede, MI │ ° │
│ ° │ │ ° │
│ ° │ I have received probably a dozen or so catalogs from dealers │ ° │
│ ° │ and you are the BEST!! I trash everybody else's stuff because │ ° │
│ ° │ compared to yours it's second class. Roy Woods, MS │ ° │
│ ° │ │ ° │
│ ° │ Among them, you stand out. They just don't know what they are │ ° │
│ ° │ doing for their businesses. You are fast, neat, and │ ° │
│ ° │ professional ! Simply no one can compete or compare with you. │ ° │
│ ° │ Keep your good work. Connie Mai, CA │ ° │
│ ° │ │ ° │
│ ° │ It is a fact that nobody can compete with us. │ ° │
│ ° │ │ ° │
│ ° │ 06-17-90 │ ° │
│ ° │ Vol 110 is out. │ ° │
│ ° │ │ ° │
│ ° │ 06-18-90 │ ° │
│ ° │ You may wish to add some alternatives to your order form so │ ° │
│ ° │ that in case there is any programs deleted or in error │ ° │
│ ° │ condition, we can simply pick your alternatives instead of │ ° │
│ ° │ giving you credit. Please mark down they are alternatives if │ ° │
│ ° │ you would like to do so. │ ° │
│ ° │ │ ° │
│ ° │ 06-19-90 │ ° │
│ ° │ Letters to Senators for credit will not be accepted after │ ° │
│ ° │ July 15. We count the date by the stamp of your letter to us. │ ° │
│ ° │ Every customers is limited to a credit issued of 2 disks, no │ ° │
│ ° │ matter how many letters, how many times he writes. │ ° │
│ ° │ │ ° │
│ ° │ 06-20-90 │ ° │
│ ° │ No tricks please. It won't do any good. │ ° │
│ ° │ │ ° │
│ ° │ 06-21-90 │ ° │
│ ° │ Just want to clarify how to count the number of disks for a │ ° │
│ ° │ program. Program with number like 11230-4 means it contains │ ° │
│ ° │ 11230, 11231, 11232, 11233, & 11234, so there are 5 disks in │ ° │
│ ° │ that program. Number like 19405 obviously contains 1 disk │ ° │
│ ° │ only. Same theory applies to shareware. Number 3456-61 │ ° │
│ ° │ contains 6 disks. │ ° │
│ ° │ │ ° │
│ ° │ 06-22-90 │ ° │
│ ° │ Shipping/Handling has long been changed to $4.00 from $3.00, │ ° │
│ ° │ We will not accept $3.00 in any case unless we can find out │ ° │
│ ° │ that it is your first order and you have never received one │ ° │
│ ° │ of our Catalog since long long time ago. We would just not │ ° │
│ ° │ ship you all the disks you order or keep your payment as │ ° │
│ ° │ credit on account. In any cases, it will just delay your │ ° │
│ ° │ order. │ ° │
│ ° │ │ ° │
│ ° │ 07-02-90 │ ° │
│ ° │ We are told by some aurthorities that the Bill will mostly │ ° │
│ ° │ not pass through the Congress, so relax everybody. │ ° │
│ ° │ │ ° │
│ ° │ 07-03-90 │ ° │
│ ° │ Life & Death has got its password code wheel now in the │ ° │
│ ° │ Docs-on-Disk. │ ° │
│ ° │ │ ° │
│ ° │ 07-10-90 │ ° │
│ ° │ It is not the case that all floppy drives in the world are │ ° │
│ ° │ created equally. Especially when we talk about how fine their │ ° │
│ ° │ reading/writing heads are. 360K floppy disk formatted from │ ° │
│ ° │ 360K drive should always be read or written OK in 360K or │ ° │
│ ° │ 1.2M drive since 360K disk is formatted by the wider heads │ ° │
│ ° │ in 360K drive. But 360K floppy formatted from 1.2M drive is │ ° │
│ ° │ always not quite realiable in 360K drive. All because of │ ° │
│ ° │ the problem of how fine the heads are. If the disk is not │ ° │
│ ° │ working right in your 1.2M drive, try it in your 360K drive. │ ° │
│ ° │ │ ° │
│ ° │ 07-15-90 │ ° │
│ ° │ A customer wants to post a warning about using On-Track Disk │ ° │
│ ° │ Manager with CONTROL-ROOM, SPINRITE, & COREFAST. These │ ° │
│ ° │ programs might not be compatible with hard disk formatted by │ ° │
│ ° │ On-Track Disk Manager. A comment from UM: Using On Track will │ ° │
│ ° │ just use up more memory and slow down your computer by │ ° │
│ ° │ loading the driver into main memory. If your computer is │ ° │
│ ° │ not those old true IBMs, your BIOS should support those │ ° │
│ ° │ Seagate, Miniscribe, and all common hard disks, then just use │ ° │
│ ° │ the BIOS and FDISK to low and high level format your disk is │ ° │
│ ° │ the smartest choice. │ ° │
│ ° │ │ ° │
│ ° │ 07-19-90 │ ° │
│ ° │ To evaluate Disk-Technician-Advanced, type QUIKSTAL to │ ° │
│ ° │ install. Anything else will give a missing file error │ ° │
│ ° │ message. That missing file is created only QUIKSTAL is │ ° │
│ ° │ executed. We got some complaints from some careless customers │ ° │
│ ° │ who don't try all the executable files. │ ° │
│ ° │ │ ° │
│ ° │ 07-19-90 │ ° │
│ ° │ We do not recommend using DOS 4.01, for any programs that are │ ° │
│ ° │ released before the DOS 4.01 was released, chances are they │ ° │
│ ° │ will not be compatibile with DOS 4.01. For instances, │ ° │
│ ° │ PAGEMAKER V1.0, EXCEL V2.1, and NORTON UTILITIES V4.5 are │ ° │
│ ° │ some of them. You simply can't even install them! But if you │ ° │
│ ° │ are using only programs that are released after DOS 4.01 was │ ° │
│ ° │ released, you may take the advantage, whatever it is, of │ ° │
│ ° │ that newer 4.01 version. │ ° │
│ ° │ │ ° │
│ ° │ ╔═══════════════════════════════════════════════════════════╗ │ ° │
│ ° │ ║ TEMPORARILY CLOSED until 8-15-90 or forever, depending on ║ │ ° │
│ ° │ ║ the Bill S.198 & HR. 2740, all orders will be returned ║ │ ° │
│ ° │ ║ unfilled. If re-opened, we will send out Catalogs to you. ║ │ ° │
│ ° │ ║ You might have gotten our memo if you have replaced order ║ │ ° │
│ ° │ ║ during this closing period. ║ │ ° │
│ ° │ ╚═══════════════════════════════════════════════════════════╝ │ ° │
│ ° │ │ ° │
│ ° │ 08-09-90 │ ° │
│ ° │ Latest status from Washington: According to some │ ° │
│ ° │ authorities, Bill HR. 2740 is now before the House of │ ° │
│ ° │ Representatives Judiciary Committee, the Bill would be voted │ ° │
│ ° │ before this year and most likely it will die there. │ ° │
│ ° │ │ ° │
│ ° │ 08-13-90 │ ° │
│ ° │ ╔═════════════════════╗ │ ° │
│ ° │ ║ We ARE NOW RE-OPEN. ║ And we are sending out Catalog to all │ ° │
│ ° │ ╚═════════════════════╝ of our customers. Since the Bill will │ ° │
│ ° │ be voted or die before this year, we think we can re-open and │ ° │
│ ° │ process orders. Should Bill HR.2740 passes the House vote, │ ° │
│ ° │ and we will be closed forever. Then, ALL ORDERS WILL BE │ ° │
│ ° │ RETURNED UNFILLED; ALL CHECKS AND MONEY ORDERS RETURNED │ ° │
│ ° │ UNCASHED; AND WE WILL NEVER LEAVE YOUR MONEY IN OUR POCKET. │ ° │
│ ° │ Remember, this may be the latest chance to order because we │ ° │
│ ° │ might be closed at any time before this year. And, we will │ ° │
│ ° │ keep listening to any news from Washington. │ ° │
│ ° │ │ ° │
│ ° │ 08-10-90 │ ° │
│ ° │ Here comes VOL. 111. │ ° │
│ ° │ │ ° │
│ ° │ 08-10-90 │ ° │
│ ° │ Even, if unfortunately, we need to close, we will still │ ° │
│ ° │ receive comments, suggestions, and complaints. We promise we │ ° │
│ ° │ will settle down all kinds of problems and all we not is │ ° │
│ ° │ just to accept any order payments. │ ° │
│ ° │ │ ° │
│ ° │ 08-11-90 │ ° │
│ ° │ We come back at a earlier time than we were planing to. We │ ° │
│ ° │ planed to re-open at Aug 15, but now you should receive this │ ° │
│ ° │ Catalog by Aug 13 or earlier. │ ° │
│ ° │ │ ° │
│ ° │ ╔═══════════════════════════════════════════════════════════╗ │ ° │
│ ° │ ║ WE ARE BACK NOW -- Please read the messages above. ║ │ ° │
│ ° │ ╚═══════════════════════════════════════════════════════════╝ │ ° │
│ ° │ │ ° │
│ ° │ 08-29-90 │ ° │
│ ° │ Some of the above messages have been modified or removed. │ ° │
│ ° │ │ ° │
│ ° │ 09-04-90 │ ° │
│ ° │ We do not accept Purchase Order. │ ° │
│ ° │ │ ° │
│ ° │ 09-06-90 │ ° │
│ ° │ Starting from Vol.113 which is scheduled to be out at middle │ ° │
│ ° │ October, we are planning to raise our commercial disk rental │ ° │
│ ° │ price by 25% & 33%. That means, for all cmmercial rental │ ° │
│ ° │ disks, 360K format will $2.50, 1.2M will be $5.00, 720K will │ ° │
│ ° │ be $4.00, and 1.44M will be $8.00. We are sorry that we need │ ° │
│ ° │ to make this adjustment, but it is necessary so that we can │ ° │
│ ° │ maintain the same quality and prompt service that we are │ ° │
│ ° │ providing. │ ° │
│ ° │ │ ° │
│ ° │ 09-06-90 │ ° │
│ ° │ We are also trying to establish a BBS (Bulletin Board System) │ ° │
│ ° │ so that those of you who have a modem can exchange comments, │ ° │
│ ° │ messages or any needs with us. But before that, we need some │ ° │
│ ° │ feedbacks first, such as some statistics about how many of │ ° │
│ ° │ you have modems, what are the baud rate, and what service you │ ° │
│ ° │ are expecting from the BBS. Please feel free to write. Thank │ ° │
│ ° │ you. │ ° │
│ ° │ │ ° │
│ ° │ 09-11-90 │ ° │
│ ° │ We have made a mistake in printing labels for Disk# 16468-78 │ ° │
│ ° │ MICROGRAF DESIGNER. This program is NOT updated for Win 3 │ ° │
│ ° │ which is mentioned in the description in the Catalog. │ ° │
│ ° │ │ ° │
│ ° │ 09-11-90 │ ° │
│ ° │ One of our customers encountered the following problem: │ ° │
│ ° │ His computer is a 386SX with a Microscience 80 Meg harddisk. │ ° │
│ ° │ He use SWBIOS to format the harddisk, unlike normal DOS. And │ ° │
│ ° │ when NORTON UTILITIES 5.0 is installed and a floppy disk is │ ° │
│ ° │ formatted, the FAT table of the harddisk would be damaged │ ° │
│ ° │ and non-bootable. Please be advised when you use SWBIOS to │ ° │
│ ° │ low-level format your harddisk and use the NORTON UTILITIES │ ° │
│ ° │ V5.0, always backup first. │ ° │
│ ° │ │ ° │
│ ° │ 09-14-90 │ ° │
│ ° │ For those who ordered the GLYPHIX V3.1, we are sorry to say │ ° │
│ ° │ that all copies shipped out are missing 1 disk, the sixth │ ° │
│ ° │ disk, Font disk# 5. So if you found your copy not working │ ° │
│ ° │ (must be), you can write to request the missing disk, Font │ ° │
│ ° │ disk #5. │ ° │
│ ° │ │ ° │
│ ° │ 09-16-90 │ ° │
│ ° │ The documentation file for Flight Simulator IV in the │ ° │
│ ° │ Docs-on-disk were in WordPerfect format. When it is expanded │ ° │
│ ° │ and viewed under ASCII format, you will just see strange │ ° │
│ ° │ characters. We have just corrected the problem. │ ° │
│ ° │ │ ° │
│ ° │ 09-25-90 │ ° │
│ ° │ Sometimes when you send in your trading requests or questions │ ° │
│ ° │ and your could not receive any responses, changes are the │ ° │
│ ° │ answers are too obvious or can be found by reading the │ ° │
│ ° │ MESSAGES. All requests of "looking for some programs" are │ ° │
│ ° │ written down so that if we have a chance of getting those │ ° │
│ ° │ programs, we will do so. │ ° │
│ ° │ │ ° │
│ ° │ 09-26-90 │ ° │
│ ° │ Once again, if don't ask for the free Docs-on-disk, we are │ ° │
│ ° │ assuming have got it from your previous order, so we will not │ ° │
│ ° │ include it in your order even it has some games that may have │ ° │
│ ° │ docs on Docs-on-disk. By the any, they are free but they need │ ° │
│ ° │ to be returned. │ ° │
│ ° │ │ ° │
│ ° │ 09-26-90 │ ° │
│ ° │ All order are shipped out within 24 hours and mostly are │ ° │
│ ° │ shipped within 12 hours. Guarantee!! (Well, except if order │ ° │
│ ° │ comes with some problems like defective disks.... .) │ ° │
│ ° │ │ ° │
│ ° │ 10-01-90 │ ° │
│ ° │ Well, if you, by mistake, double order any disks (either in │ ° │
│ ° │ two different orders or in one) and we see it, you bet we │ ° │
│ ° │ will ship just one and issue you credit for the one double │ ° │
│ ° │ ordered. But if we couldn't see it and ship you doubled, │ ° │
│ ° │ please don't ask for any credit because we didn't make any │ ° │
│ ° │ mistake, you did. │ ° │
│ ° │ │ ° │
│ ° │ 10-06-90 │ ° │
│ ° │ There will be a bunch of good programs come in for VOL. 113. │ ° │
│ ° │ Watch out. │ ° │
│ ° │ And we don't ship postpaid order. It means our policy won't │ ° │
│ ° │ allow any debit in our customer accounts, in any way. Sorry. │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ 10-14-90 │ ° │
│ ° │ Pleasing customers is not easy - an order was received and │ ° │
│ ° │ proceeded and shipped. The following day he sent in a letter │ ° │
│ ° │ saying that the programs on that order form are not what he │ ° │
│ ° │ wants and enclosed a list of others, please ship them │ ° │
│ ° │ instead. What will we do? As our rule of fairness, we will │ ° │
│ ° │ ship what his letter says really wants IF the original order │ ° │
│ ° │ is not shipped out. That is easy and please him too. But if │ ° │
│ ° │ the order is out, we will not ship him others, fair? │ ° │
│ ° │ Otherwise, all customers can evaluate 2 for the price of 1. │ ° │
│ ° │ Pleasing customers is our number 1 goal but it needs to be │ ° │
│ ° │ fair. In this case, we won't even write to him explaining │ ° │
│ ° │ the reason. │ ° │
│ ° │ │ ° │
│ ° │ 10-13-90 │ ° │
│ ° │ Vol.113 is out and there are some changes: │ ° │
│ ° │1.Prices - $2.50 for 360K disk │ ° │
│ ° │ $5.00 for 1.2M disk │ ° │
│ ° │ $4.00 for 720K disk │ ° │
│ ° │ and as before, the key point in understanding these pricing │ ° │
│ ° │ is ONE HD DISK EQUALS 2 DISKS since 360K is $2.50 and 1.2M is │ ° │
│ ° │ $5.00, double of 360K. That is why we say for a 1.2M HD disk, │ ° │
│ ° │ one HD disk counted as two. (2 DISK SET) │ ° │
│ ° │2.Some programs are again deleted, not because they don't work, │ ° │
│ ° │ but they are old or not good enough. Almost all │ ° │
│ ° │ copy-protected programs are removed. │ ° │
│ ° │3.No more 1.44M 3½" program available, we used to have a 1.44M │ ° │
│ ° │ program and is now deleted. │ ° │
│ ° │4.No more updated Catalog for 1 year for $1.00. Ask for it if │ ° │
│ ° │ you need it. │ ° │
│ ° │5.Additional fee for Express Mail is increased from $10 to $15. │ ° │
│ ° │6.Shipping and Handling fee is now $5.00, not $4.00 │ ° │
│ ° │7.We ship orders to USA continental only, not international. │ ° │
│ ° │8.A smoother viewer "READER.COM" is added for EGA/VGA customer. │ ° │
│ ° │ Manipulate it by spacebar, grey -,+, arrow up & down. │ ° │
│ ° │9.Blank 1.2M disks is made available now, for $0.60 each │ ° │
│ ° │ including tab, label & sleeve. Price for 360K is increased to │ ° │
│ ° │ $0.40 each. │ ° │
│ ° │ │ ° │
│ ° │ 10-14-90 │ ° │
│ ° │ ┌─────────────────────────────────────────────────────────┐ │ ° │
│ ° │ │NEW PRICES ARE EFFECTIVE RIGHT ON 10-20-90. Sorry, no│ │ ° │
│ ° │ │grace period. Any orders received with stamp dated on or│ │ ° │
│ ° │ │after 10-20-90 will be under new pricing policy. And if│ │ ° │
│ ° │ │it is not, we will issue credit along with a new updated│ │ ° │
│ ° │ │catalog. You can get your credit returned or place your│ │ ° │
│ ° │ │order again using that credit approval sheet. Sorry to│ │ ° │
│ ° │ │those who are holding the old catalogs and not realizing│ │ ° │
│ ° │ │the new pricing, it has to be taken place. │ │ ° │
│ ° │ └─────────────────────────────────────────────────────────┘ │ ° │
│ ° │ │ ° │
│ ° │ 10-15-90 │ ° │
│ ° │ Oh,yeah. One very simple fact we might not need to explain, │ ° │
│ ° │ but if not someone might have trouble. 360K 5¼" disk is │ ° │
│ ° │ equivalent to double side double density disk which is DD/DS. │ ° │
│ ° │ 1.2M 5¼" disk is double side high density disk which is also │ ° │
│ ° │ DD/HD. 720K is DS/DD 3½" disk. Very simple. But rookies might │ ° │
│ ° │ find it confusing. │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ │ ° │
│ ° │ So long! │ ° │